FREQUENTLY ASKED QUESTIONS
Everything you need to know before you unbox.
Are all your football shirts authentic?
Absolutely! Every mystery box contains a 100% authentic football shirt from a genuine football club.
All our shirts are sourced through trusted retailers and suppliers. We never sell counterfeit or unofficial football shirts.
Can I avoid certain teams or leagues?
Yes! We know every football fan has their preferences.
When placing your order, you can choose which teams and leagues you'd like to avoid. We'll make sure your mystery shirt doesn't come from any of your excluded selections.
That way, you still get the excitement of a mystery shirt without the risk of receiving a team you don't want!
How long does delivery take across the GCC?
We offer next-day delivery across the UAE and 3-5 days across the rest of the GCC
Whether you're in Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah or Umm Al Quwain, your mystery football shirt is never far away.
Orders placed after our daily dispatch cut-off may be processed the following working day.
How does the monthly subscription work?
A brand-new mystery football shirt lands on your doorstep every single month for a fixed monthly fee!
Subscribers enjoy 15% OFF compared to one-off purchases and FREE delivery on every box.
Your first box ships within 3–5 days of subscribing, and your subscription automatically renews on the same date each month.
It's the perfect way to build your football shirt collection, one mystery box at a time.
What kind of football shirts can I receive?
That's the mystery!
Your box could contain an authentic football shirt from clubs and leagues across Europe, South America, Asia and beyond.
We love discovering unique clubs, lesser-known teams and exciting designs rather than just the same popular shirts you see in every sports shop.
Every box is an opportunity to discover a new club and add something different to your collection.
Will I receive the same shirt twice?
We want every unboxing to feel like a new discovery!
For monthly subscribers, we keep track of the football shirts we've previously sent you to help avoid duplicates.
Our goal is to help you build an exciting and varied football shirt collection over time.
Are the football shirts brand new?
Yes! Every football shirt we send is brand new and unworn.
We don't sell second-hand or previously worn shirts. Every mystery box contains a fresh addition to your football shirt collection.
Can I choose my football shirt size?
Of course!
Simply select your preferred shirt size when placing your order.
Please remember that football shirt sizing can vary slightly between brands and manufacturers.
Can I buy a mystery football shirt as a gift?
Absolutely! A mystery football shirt makes an amazing gift for any football fan.
Perfect for birthdays, Christmas or simply surprising someone with something different.
Just select their shirt size and enter their delivery address at checkout.
Can I cancel my monthly subscription?
Yes! You can cancel your subscription at any time.
There are no long-term commitments. Simply cancel before your next renewal date to avoid being charged for another month.
Any boxes already paid for before cancellation will still be fulfilled.